Contract Rates:
We are so sure you will like our service your first technical support call will be charged at the Platnum Hourly Rate, Subsequent Support will be charged at the rates listed in the pricing charts.
Prepaid contracts will save you 10% - 35% off the normal hourly rates.
We highly recommend a period maintenance check on your computers.
PREPAID SERVICE AMOUNTS |
GOLD |
PLATINUM |
|---|---|---|
--------------------------------------------------------------------------- |
$1000 |
$3000 |
Hourly Rate |
$95 |
$75 |
Telephone Support - During normal operating hours only (per incident) |
1 hr |
1 hr |
Remote Support - During normal operating hours (minimum billing one hour, charged in 30 minute increments thereafter at one-half (1/2) rate set forth at right. |
$95 |
$75 |
| On-Site Support - During normal operating hours (minimum billing one hour, charged in 30 minute increments thereafter at on-half (1/2) rate set forth at right). |
$95 |
$75 |
| On-Site Support (Before or after normal operating hours, weekends, and holidays (minimum billing one hour, charged in 30 minute increments thereafter at one-half (1/2) rate set forth at right) |
$95 |
$75 |
| Travel Time - Outside of the home Area, minimum billing one hour, billed at 1/2 hourly rate for contracts on site support, billed one-half (1/2) hour thereafter. |
$47.50/hr |
37.50/hr |
- SERVICE RATES APPLIED TO PREPAID BALANCE
- No extra charge for after hour support or weekend calls
- Telephone Support and Remote Support is only billed if it exceeds 30 minutes.
Hourly Rates Without Contract:
| Hourly Rate | $105 - $155/hr |
|---|---|
Telephone Support - During normal operating hours only (per incident) |
1 hour charge |
Remote Support - During normal operating hours (minimum billing one hour, charged in 30 minute increments thereafter at one-half (1/2) rate set forth at right. |
$105/hr |
On-Site Support - During normal operating hours (minimum billing two hour, charged in 30 minute increments thereafter at on-half (1/2) rate set forth at right). |
$105/hr |
Travel Time - Outside of the home Area (HOURLY CHARGE, minimum billing one hour, billed one-half (1/2) hour thereafter. |
$55/hr |
- Hourly Rates apply to Normal Operating Hours 8-6 Mon-Fri
- After Hour support is billed at $155/hour
Click Here for request of Service & Questions
Free PC for Every Customer Referral
We understand that our best advertising comes from our customers. That is why we are starting a new promotion to reward our clients with a custom-built PC for every customer referral that signs-up for one of our Prepay Contracts.
